Insights
Lessons from the incident room. Free to use.
Practical articles, our newsletter and free resources on email fraud, ransomware and getting ready for an incident. Written in plain English, for the people who have to make the decisions.
Articles
Practical guidance, without the jargon
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Free resources
Checklists and guides to download
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Free resources
Take it with you.
Checklists and guides you can download, print and use with your team. Free, no sign-up needed.
Business email compromise: the first hour
A one-page checklist for when a payment or a mailbox looks wrong. What to do, in order, before anything else.
Incident readiness checklist
The questions to answer before an incident, from who you’d call to whether your logs would tell you anything.
Tabletop exercise starter pack
A simple scenario and facilitator notes to run your first internal exercise.
Briefing your board after an incident
What leadership needs to hear, how often and in what order, while the facts are still emerging.
Articles
Practical guidance, no jargon.
What we see in real incidents, and what you can do about it before, during and after.
What to do if your business email is hacked
A practical first-hour guide for Australian and New Zealand businesses whose email account has been taken over, or might have been.
Paid a fake invoice? What to do when a scammer changes the bank details
Invoice fraud is one of the most common and costly cyber incidents for Australian and New Zealand businesses. Here’s what to do in the first hours,…
How to tell if your Microsoft 365 account has been compromised
The warning signs that someone else is signing in to your Microsoft 365 account, what to do if you see them, and why resetting the password…
Should you pay a ransomware demand? What Australian businesses need to weigh up
Paying a ransom is a business decision with legal, practical and ethical sides. This guide sets out the questions leadership should be able to answer before…
How much does cyber incident response cost in Australia?
What drives the cost of responding to a cyber incident, what the latest Australian figures say, and how to keep the bill proportionate.
Data stolen but nothing encrypted: responding to data extortion
More attackers now skip encryption and simply steal data, then threaten to publish it. Here’s how to respond to an extortion demand calmly and in the…
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