Who we help · Cyber insurers
Findings your claims team can act on.
When a policyholder has an incident, you need to know quickly what happened, how far it spread and what it’s likely to cost. We scope fast, keep the work proportionate and report in a form your claims team can use.
Response
15 minutes, 24/7/365
Scoping
Early, with clear cost estimates
Reporting
Findings first, evidence behind
Works with
Claims teams, brokers and appointed lawyers
Why it matters
Claims move faster with clear facts.
Uncertainty is expensive for everyone. The sooner the scope of an incident is known, the sooner a claim can be assessed, costs can be managed and the policyholder can get back to work. We focus on answering the questions that matter to the claim, early.
What we provide
Built around the claim.
We work with insurers, brokers and the lawyers they appoint, and keep everyone working from the same facts.
Fast scoping
We confirm the type and extent of the incident early, so you can understand the likely size of the claim.
Clear cost estimates
Proportionate scopes with estimates you can approve, and an update if the scope changes.
Consistent reports
Every report follows the same structure: a one-page summary first, then findings and evidence.
Policyholder support
We guide the policyholder through the response, so they’re not making expensive decisions alone.
Working with counsel
Where lawyers are appointed, we work with them and keep findings ready for their review.
Plain-English root cause
A clear explanation of how the incident happened and which gaps allowed it.
How we work with you
From notification to final report.
Notify
You or the policyholder contact us, any time.
Scope
We confirm what happened and agree a proportionate scope and estimate.
Respond
We contain the incident, investigate and preserve the evidence.
Update
Regular, factual updates for your claims team and the policyholder.
Report
A structured final report, with a one-page summary first.
What you get
Clear outputs, not a slide deck.
- An early scope and cost estimate
- Regular, factual updates
- A consistent, structured final report
- Evidence preserved for any later review
Right for you if
When we’re a good fit.
- You want responders who report in a consistent format
- Your policyholders need fast, practical help
- You need early clarity on the size of a claim
- You want evidence ready for review by appointed lawyers
Also who we help
Built for everyone in the room.
Questions
Common questions.
How quickly can you start on a claim?
A responder replies within 15 minutes, 24/7/365. Early scoping means you get a clear picture of the incident, and the likely cost, sooner.
How do you keep the response proportionate?
We agree the questions that matter to the claim at the start, focus effort on answering them and tell you before the scope changes.
What do your reports look like?
Findings first: a one-page summary, then the evidence behind it, with each finding marked as confirmed, likely or unknown so nothing is overstated.
Do you work with appointed lawyers and brokers?
Yes. We work alongside appointed lawyers, brokers and claims teams, and can be engaged through counsel where that’s required.
Can you support policyholders across Australia and New Zealand?
Yes. Our responders work on Australian and New Zealand time.
For cyber insurers
Clear facts, early.
Tell us how your claims are handled today and we’ll explain how we would work with your team.